warranty claim

Complete our warranty claim form here to resolve any issues with your Rhino Rack gear. Our team is dedicated to ensuring your satisfaction and keeping your adventures on track.

Please complete the following form to register your product with us to make any potential claims, as easy as possible to process. By registering, you will also receive regular product updates, promotions and special offers.

If you'd like to learn more about how we've got you covered, head to our Warranty Policy.

Frequently asked questions

Got a question about our products? We’ve compiled answers to some of the most commonly asked questions to help you travel safely with your equipment on your next adventure.

HOW DO I KNOW WHAT MODEL PIONEER PLATFORM I HAVE?

Let’s face it, it’s no easy feat to remember the model of every single product we’ve ever bought. If you’re struggling to decipher the difference between the 4, 5 and 6 Series Pioneer, take a look at the images below for a front profile peek.

HOW DO I KNOW WHICH ROOF RACKS FIT MY VEHICLE?

Simply use the "Fit My Vehicle" tool to view all the racks available for your vehicle.

THE SYSTEM I WANT ISN'T AVAILABLE, CAN I GET A CUSTOM RACK?

We don't offer custom fitments. Our roof racks are specifically designed, engineered and tested to fit each make and model of vehicle. If you can't find what you're looking for on our site, get in touch with your nearest Rhino-Rack dealers that can be found on our dealer locator page.

CAN I GET A COPY OF MY ROOF RACK INSTRUCTIONS AND FITTING SUPPLEMENTS?

Yes, you can find your roof rack instructions by selecting your vehicle using "Fit My Vehicle" and finding your roof racks. You`ll find all necessary documents under the documents tab on the rack page.

Still Need Help?

Get in touch with your local Rhino-Rack dealer or contact us for more information. Please click here to locate your nearest authorised dealer.